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    • Emotional Attachment
      • Power of EA
      • Insights
    • Process
      • Research
      • Creative
      • Media
      • Measurement
    • About
      • Our Methodology
      • Our Story
      • Our Team
    • Contact

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The Power of Improving Emotional Attachment

Businesses that invest in brand engagement experience an annual revenue increase

greater than 30%.*


The most significant change is the increase

in order size or transaction size.

Other key areas of impact are

an increase in

cross-sell and up-sell.


Customers will be more receptive

to adding more to an order and

will shift toward purchasing

higher priced/higher margin options.


Improving emotional attachment is the

most effective way to improve

sustainable revenue performance.


*XM Institute/Temkin Group report


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